Privacy Policy

1. Introduction

Jack Hammer Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to connect with construction and roofing contractors.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy. If you disagree with our practices, please do not use our services.

2. Information We Collect

Information You Provide Directly

When you request quotes or interact with our service, we collect information you provide, including:

• Name (first and last name)
• Email address
• Phone number
• Property address and zip code
• Details about your project
• Property type and characteristics
• Project timeline and budget information

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and approximate location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or source
• Clicks and interactions on our pages
• Cookie and tracking identifiers

Information from Third Parties

We may receive information about you from third-party service providers, public records, or data aggregators to verify information or enhance our services.

3. How We Use Your Information

We use the information we collect to:

• Connect you with qualified contractors in your area
• Process and fulfill your quote requests
• Communicate with you about your project and quotes
• Send you service updates and confirmations
• Send you marketing communications (with your consent)
• Improve and optimize our website and services
• Analyze usage patterns, trends, and demographics
• Personalize your experience
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our terms
• Respond to your inquiries and requests

4. Information Sharing and Disclosure

We share your information with third parties in the following circumstances:

• Contractors: We share your project details and contact information with contractors in our network who may be able to assist with your project.
• Service Providers: We work with third-party companies that help us operate our business, such as hosting providers, analytics services, customer support platforms, and payment processors.
• Legal Requirements: We may disclose information when required by law, legal process, or government request.
• Business Transfers: If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
• Affiliates: We may share information with our parent company, subsidiaries, and affiliated companies.

We do not sell your personal information to unaffiliated third parties. We require all service providers to maintain confidentiality and use your information only as needed to provide services to us.

5. Your Privacy Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking "Unsubscribe" in any email or contacting us.
• Do Not Track: You can use browser Do Not Track signals, which we will honor.
• California Privacy Rights (CCPA): California residents have specific rights under the CCPA.
• EU Privacy Rights (GDPR): EU residents have specific rights under the GDPR.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy for detailed information about how we use these technologies and your options to control them.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain quote request information for 24 months. You may request deletion of your data at any time.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit before providing any information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately and we will delete such information promptly.

11. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to Know: You can request what personal information we collect and how we use it.
• Right to Delete: You can request deletion of personal information we have collected.
• Right to Opt-Out: You can opt out of the sale or sharing of personal information.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

12. EU Privacy Rights (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request access to your personal data.
• Right to Rectification: You can correct inaccurate data.
• Right to Erasure: You can request deletion of your data.
• Right to Restrict Processing: You can restrict how we process your data.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Object: You can object to certain data processing.

13. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers subject to appropriate safeguards.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting the updated policy on our website with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, please contact us: